For property managers
Submit once. Stop chasing five phone numbers.
One request goes to a screened vendor who is held to a window, and every job comes back with photos and timestamps instead of a story.
See how a job moves- Vendor relationships
- 1
- Invoices to approve each month
- 1
- Certificates of insurance to chasewe hold them
- 0
What you actually get
A portal built around one job's whole life.
Not a ticketing system bolted onto email. The portal we are building tracks a request from submission to statement.
New Request
Category, property, unit, urgency, description, photos, access instructions, preferred window, review, submit. Under six steps, one screen. Emergency submissions skip straight to the top of HQ's board and say so on the confirmation.
The Requests table
Saved views, a filter bar, column and density toggles, CSV export, and a Table ⇄ Cards switch for the same data.
Request detail
A timeline down the left showing elapsed time between submitted, assigned, scheduled, started and completed, plus the assigned vendor and any child work orders.
Proof
Before and after photos on every job, and a downloadable Service Record once it is closed.
Turnover board
One card per unit in turn, a days-vacant counter, and the rent that day is costing, with blocked stages flagged.
Invoices
Statement list and a detail view that drills down to the work order and its proof, with a PDF download.
Team
Invite colleagues at three permission levels: admin, manager, viewer.
The arithmetic
What repairs and turnover already cost a 250-unit community.
These are published industry benchmarks, not 1Stop figures. We are not the ones claiming them.
| Repairs and maintenanceNAA 2024 benchmark, $1,098 per unit per year, inside total operating expenses of $8,657 per unit | 250 × $1,098 | $274,500 |
|---|---|---|
| Turnover, physical work43% annual turnover rate (Zego 2026 survey of 630 property managers); average turn cost $3,872, of which roughly $1,812 is physical work | 107.5 turns × $1,812 | $194,790 |
| Addressable spend, these two lines | $469,290 |
Contract services (janitorial, recurring maintenance) are excluded from this table. The NAA per-category breakdown for those lines is paywalled, and we will not print an estimate as if it were a fact.
Accountability, spelled out
Today versus on 1Stop.
Today
Five vendor relationships, one per trade.
Five certificates of insurance to track and renew.
A phone tree at 6am to find who can be on site.
Twelve invoices a month, reconciled by hand.
Nobody owns a job that goes wrong.
On 1Stop
One contracted party across all ten trades.
One certificate of insurance, held by 1Stop.
One submission, dispatched off the board.
One statement, every line linked to its photos and timestamps.
One party responsible when work has to be put right.
Getting started
Four steps, and no fee to sign up.
- 1
Put one property on the board
Start with a single building. Nothing else changes until you decide it should.
- 2
Submit a first request
Category, unit, urgency, photos. Under six steps, one screen.
- 3
Read the proof
Before and after photos, a timeline, and a Service Record once it is closed.
- 4
Decide
Add the next property, or do not. There is no per-door software fee to sign up for.
Put one property on the board.
Submit a request and see what comes back. If the response times do not hold up, you have lost nothing.