For property managers
One request instead of five phone numbers.
One request goes to a screened vendor who is held to a window, and every job comes back with photos and timestamps instead of a story.
- Vendor relationships
- 1
- Invoices to approve each month
- 1
- Certificates of insurance to chasewe hold them
- 0
- Cost to be on 1Stopfree forever; you pay only for the jobs you approve
- $0
What it costs
Free to join, and free to stay.
Putting your properties on 1Stop costs nothing, and it keeps costing nothing. There is no subscription, no per-door fee, no setup fee, no seat licence and no monthly minimum.
You pay when work gets done. Each job has one price, and you see it and approve it before anyone starts. A month with no work is a month with no bill.
We are paid out of that job price. We pay the vendor separately, and what we keep comes from inside the price you approved. Nothing is added on top.
- Joining
- $0
- Each month you are on it
- $0
- Seats for your team
- $0
- A month with no work
- $0
- A job
- One price, approved by you first
What you actually get
A portal built around one job's whole life.
Not a ticketing system bolted onto email. The portal we are building tracks a request from submission to statement.
New Request
Category, property, unit, urgency, description, photos, access instructions, preferred window, review, submit. Under six steps, one screen. Emergency submissions skip straight to the top of HQ's board and say so on the confirmation.
The Requests table
Saved views, a filter bar, column and density toggles, CSV export, and a Table ⇄ Cards switch for the same data.
Request detail
A timeline down the left showing elapsed time between submitted, assigned, scheduled, started and completed, plus the assigned vendor and any child work orders.
Proof
Before and after photos on every job, and a downloadable Service Record once it is closed.
Turnover board
One card per unit in turn, a days-vacant counter, and the rent that day is costing, with blocked stages flagged.
Invoices
Statement list and a detail view that drills down to the work order and its proof, with a PDF download.
Team
Invite colleagues at three permission levels: admin, manager, viewer.
The arithmetic
What repairs and turnover already cost a 250-unit community.
These are published industry benchmarks, not 1Stop figures. We are not the ones claiming them.
| Repairs and maintenanceNAA 2024 benchmark, $1,098 per unit per year, inside total operating expenses of $8,657 per unit | 250 × $1,098 | $274,500 |
|---|---|---|
| Turnover, physical work43% annual turnover rate (Zego 2026 survey of 630 property managers); average turn cost $3,872, of which roughly $1,812 is physical work | 107.5 turns × $1,812 | $194,790 |
| Addressable spend, these two lines | $469,290 |
Contract services (janitorial, recurring maintenance) are excluded from this table. The NAA per-category breakdown for those lines is paywalled, and we will not print an estimate as if it were a fact.
Accountability, spelled out
Today versus on 1Stop.
Today
Five vendor relationships, one per trade.
Five certificates of insurance to track and renew.
A phone tree at 6am to find who can be on site.
Twelve invoices a month, reconciled by hand.
Nobody owns a job that goes wrong.
On 1Stop
One contracted party across all 33 trades.
One certificate of insurance, held by 1Stop.
One submission, dispatched off the board.
One statement, every line linked to its photos and timestamps.
One party responsible when work has to be put right.
Getting started
Four steps, and no fee to sign up.
- 1
Apply
Tell us about your company and your properties in the form below. There is nothing to pay.
- 2
Meet your account manager
An executive account manager calls within 24 hours and sets up your account, your properties and who approves what.
- 3
Submit from the portal
Category, unit, urgency, photos. Under six steps, one screen.
- 4
Read the proof
Before and after photos, a timeline, and a Service Record once it is closed. Add the next property when you are ready.
Join 1Stop
Apply for a client account.
Tell us about your company and your properties. An executive account manager reads it and calls you within 24 hours.
What the account manager sets up on the first call
- Your account
- The company, your team's seats, and who can approve work.
- Each property
- Addresses, units, and how a vendor gets in: keys, codes, gates.
- Job routing
- Who submits requests for each property, who approves them, and the approval limit.
- Billing
- Who receives the monthly invoice for each property.
Applying means accepting the Property Client Agreement. You can read it in full on the form before you send anything.
Questions
What managers ask before the first job.
What does 1Stop cost a property manager?
There is no subscription, per-door fee, monthly minimum or setup fee. You pay one price per job, and 1Stop's fee is inside it. After-hours emergency dispatch adds a $95 flat trip fee, and materials are billed at cost. A signed service agreement sets your exact terms.
How does billing work?
One statement a month covers every job across every property, and each line links back to its work order, photos and timestamps. Statements are due on net-30 terms. Vendors invoice 1Stop, not you.
Which counties does 1Stop cover?
58 counties across North and Central Florida. Orange, Osceola and Seminole counties take every trade, with no emergency response target yet. Lake and Polk counties take scheduled work, with no emergency window. Alachua, Baker, Bay, Bradford, Brevard, Calhoun, Citrus, Clay, Columbia, DeSoto, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hardee, Hernando, Highlands, Hillsborough, Holmes, Indian River, Jackson, Jefferson, Lafayette, Leon, Levy, Liberty, Madison, Manatee, Marion, Martin, Nassau, Okaloosa, Okeechobee, Pasco, Pinellas, Putnam, Santa Rosa, Sarasota, St. Johns, St. Lucie, Sumter, Suwannee, Taylor, Union, Volusia, Wakulla, Walton and Washington counties are taking vendors and have no response target yet, so ask before you send a job there.
How fast does 1Stop respond?
There is no emergency response target yet. Submit an emergency and HQ calls you back to say whether we can cover it, and we publish a response target for a trade once an approved vendor covers it in your county. In Orange, Osceola and Seminole counties, HVAC, plumbing, electrical and locksmith calls target the same day, and painting, carpet cleaning, general maintenance, roof repair, appliance repair and pest control target 48 hours. These are the targets the board dispatches against, not a contractual guarantee, until a service agreement says otherwise.
How do I request service?
Fill out the form at 1stopservicepro.com/request with the property, its city, the trade you need, how urgent it is and what is happening. The request is recorded the moment you submit and goes to HQ, who call back on the number you give. An Emergency request is flagged at the top. Managers with an account submit from the portal instead, where they can add photos and access instructions.
Send us your next turn.
Submit one request and judge us on what comes back. The rest of the portfolio can wait.
Request a service