Contact
Dispatch answers. The board tracks the rest.
The fastest route to actual work is the request form, not an email. A submitted request lands on the dispatch board with a clock on it the moment you hit submit.
- Phone
- 407-555-0160
- Market
- Orlando, FL
- Emergency response target
- 2 hours, 24/7
Route yourself
Three doors, pick the one that fits.
You need work done at a property
A request submitted here goes onto the same dispatch board as everything else, with a clock running from the moment you submit.
Submit a requestYou are a contractor who wants work
Applying starts with a call, then a compliance check on your certificate of insurance, W-9 and licence before any job is assigned.
Apply to the networkYou already have an account
Property managers sign in at /portal. Vendors sign in at /app.
Sign in
Direct channels
What exists, and what does not.
- Phone
- 407-555-0160
- Emergency line
- 407-555-0160
- Service area
- Orange · Seminole · Osceola counties
- Hours
- Dispatch: 24/7
Same number. After-hours emergency dispatch carries a $95 flat trip fee, so nobody is surprised by it.
Emergency dispatch answers around the clock. Scheduling and billing questions are handled business hours, Monday to Friday.
Not published yet. The phone number and the two forms above are the routes that work today.
Before you call
What to have ready.
Five things that let dispatch assign the job in one pass instead of calling you back.
- 1.
The property and the unit
Which building, and which unit or common area.
- 2.
What is happening, and since when
What you are seeing, and how long it has been going on.
- 3.
Whether a resident is affected
Whether someone is living with the problem right now.
- 4.
Gate or lock-box access
How the vendor gets on site without a resident meeting them.
- 5.
Who on your side can approve the spend
A name dispatch can call if the job runs past a routine repair.
Put one property on the board.
Start with a single building. If the response times do not hold up, you have lost nothing.