Contact
The form reaches HQ. The board tracks the rest.
The fastest route to actual work is the request form, not an email. A submitted request is recorded, and HQ is alerted, the moment you hit submit.
- support@1stopservicepro.com
- MarketNorth and Central Florida
- 58 counties
- Emergency response targetWe call back to say if we can cover it
- None yet
Route yourself
Three doors, pick the one that fits.
You need work done at a property
A request submitted here goes onto the same dispatch board as everything else, with a clock running from the moment you submit.
Submit a requestYou are a contractor who wants work
Applying starts with a review of your application, then a compliance check on your certificate of insurance, W-9 and licence before any job is assigned.
Apply to the networkYou already have an account
Property managers sign in at /portal. Vendors sign in at /app.
Sign in
Direct channels
What exists, and what does not.
- Service area
- Central Florida and Gainesville
- Hours
- Requests: any hour
For an emergency, submit a request and mark it Emergency: HQ is alerted at once and calls back to say whether we can cover it. After-hours emergency dispatch carries a $95 flat trip fee, so nobody is surprised by it.
Orange, Seminole and Osceola take every trade, with no emergency response target yet. Lake and Polk take scheduled work, and the rest of the region is taking vendors with no response target yet. County by county
The request form takes a request at any hour. Scheduling and billing questions are handled in business hours, Monday to Friday.
Before you reach out
What to have ready.
Five things that let dispatch assign the job in one pass instead of coming back to you with questions.
- 1.
The property and the unit
Which building, and which unit or common area.
- 2.
What is happening, and since when
What you are seeing, and how long it has been going on.
- 3.
Whether a resident is affected
Whether someone is living with the problem right now.
- 4.
Gate or lock-box access
How the vendor gets on site without a resident meeting them.
- 5.
Who on your side can approve the spend
A name dispatch can call if the job runs past a routine repair.
Send the first request.
Writing in gets you a person. Submitting puts the job on the board where you can watch it move.
Request a service