Where we work
Orlando and Central Florida. Nowhere else yet.
We are one market deep, not fifty markets wide. That is a constraint we chose: a vendor bench that can actually cover a two-hour emergency window, in one metro, before a second pin goes on a map.
- Counties served
- 3 core, 2 on request
- Units in 5+ unit structures, Orlando MSACensus ACS 2023
- 267,053
- Markets live
- 1
The service area
County by county.
| County | Cities covered | Notes |
|---|---|---|
| Orange | Orlando, Winter Park, Maitland | Full response targets apply |
| Seminole | Altamonte Springs, Lake Mary | Full response targets apply |
| Osceola | Kissimmee | Full response targets apply |
| Lake | On request | Scheduled work only. No two-hour emergency window promised |
| Polk | On request | Scheduled work only. No two-hour emergency window promised |
Response targets
What the board dispatches against.
Targets, not a contractual guarantee, until a service agreement says otherwise.
| County | Emergency | Same day | 48 hour |
|---|---|---|---|
| Orange | 2 hours, 24/7 | Same day | 48 hours |
| Seminole | 2 hours, 24/7 | Same day | 48 hours |
| Osceola | 2 hours, 24/7 | Same day | 48 hours |
| Lake | Not offered | Not offered | Scheduled only |
| Polk | Not offered | Not offered | Scheduled only |
Why one market
Vendor density is the constraint, not demand.
The Orlando MSA has 920 janitorial firms and 967 plumbing and HVAC firms, per Census County Business Patterns 2023. That is the bench a two-hour emergency window is drawn from. A market with fewer vendors on the ground cannot make the same promise, no matter how the software is built.
Demand is not the limiting factor. The same MSA counts 807 residential and 196 non-residential property management firms, also Census CBP 2023, more than enough to fill a board. The limiting factor is having enough vetted, insured crews awake and covered on a Sunday night to actually hit the target we quote.
A second market with no vendors behind it is a promise that breaks the first time it is tested. So the sequence runs vendor density first: recruit and vet the bench in one metro, prove the response times hold, then add a second market. Not the other way around.
Outside the area
If you are outside the area, we will say so.
- We will tell you plainly if your property falls outside Orange, Seminole or Osceola county, rather than quote a response target we cannot hold.
- Lake and Polk counties can be scheduled for planned work today, without an emergency window.
- When coverage changes, we will say so here. No waitlist, no placeholder map.
Put one property on the board.
Start with a single building. If the response times do not hold up, you have lost nothing.