About

One accountable counterparty for property services in Orlando.

1Stop Service Pro is new. We are starting in one market, Orlando and Central Florida, on purpose, instead of spreading thin across the country before the dispatch model is proven.

Market
Orlando, FL
Trades under one contract
10
Customers todaywe are pre-launch
0

The gap

Two floors, and everybody in between.

One floor is software. Property Meld sells you a clean pipeline of tickets for $1.60 to $2.00 per unit per month, its own published pricing, and you still have to find a plumber yourself.

The other floor is labour, priced for enterprise. HappyCo will not start you under 500 units. AppFolio's floor is 50 units plus a minimum spend. Lessen bought SMS Assist for $950M and sells to the biggest owners in the country.

In between sits everybody else: the manager with a handful of properties, coordinating vendors by phone and spreadsheet because neither floor was built for that size.

1Stop sells to the middle.

Supply

Why there is a vendor on the other end of the call.

1Stop is backed by 1st Choice All-Purpose, an Orlando commercial cleaning company that already runs crews and already has clients. Cleaning and turnover work is self-performed. The trades outside cleaning are subcontracted against vendor relationships that already exist, not recruited from zero after launch.

Most of the vendor base in this industry is small: roughly 1.25M US janitorial businesses averaging 1.9 employees each, IBISWorld. That is exactly why a network that dispatches work and pays net-14 is worth a small shop joining.

What that gets you

  • Self-performed cleaning

    Turns and janitorial work run through crews 1Stop already manages, not a vendor found after the sale.

  • Trades held on relationship, not cold outreach

    Plumbing, HVAC, painting, restoration and the rest are subcontracted against firms 1st Choice already works with.

  • Net-14 as a recruiting tool

    The industry runs on small shops. Paying faster than most property managers do is how a network attracts them.

Honest limits

What we are not, yet.

Every line here is true today and checkable against the rest of this site.

  • One market

    Orlando and Central Florida. Nowhere else. We are not claiming national coverage we do not have.

  • No track record to point at

    This site quotes published industry benchmarks, sourced inline, rather than 1Stop's own results, because 1Stop does not have results yet.

  • Pricing still being settled

    The pricing page says so directly. What we charge is not final and we would rather say that than print a number we might have to walk back.

  • Vendor payments run on terms

    Net-14 today, through the same accounts-payable process any subcontractor relationship uses. Not yet run through a payments platform.

  • No map

    There is no tile provider wired up yet, so there is no map on this site. A fake map would be worse than the ruled table of counties on the contact page.

Accountability

How we intend to be judged.

None of the numbers below exist yet. This is the list of what we will publish once there is data, and this page will carry them when they do.

  1. 01

    Time to assign

    How long a submitted request sits before a vendor is on the hook for it.

  2. 02

    Time to complete against the response target

    Whether the job finished inside the window we quoted when it was dispatched.

  3. 03

    Share of jobs with before and after photos

    What fraction of completed work has the proof attached, not just an invoice line.

  4. 04

    Invoice accuracy

    How often the bill matches the job that was actually done.

Put one property on the board.

Start with a single building. If the response times do not hold up, you have lost nothing.

Request a service